<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> Tech Solutions

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UCompass Educator Technical Solutions

Here you will find solutions to common technical difficulties.

SK Online Web Address
Sign In to SK Online
Change Your Password
Sign In to Boxer Math or STARS
Where to Begin Your Course
Runtime Error
Your E-Mail Account

Information about Cookies

Still have a problem? E-mail SK Online tech support

SK Online Web Address
The correct web address to access your course is http://skoclass.org

Sign In
Your user name to log in to SK Online courses is without spaces and in lower case (no capital letters). Example: joegarcia.

If your course uses Boxermath or STARS online curriculum, your login and password to Boxermath and STARS may be different than your skoclass.org login and/or password.  It's like having different doors with different locks and keys for different places to learn.  Your online teacher will send your Boxermath or STARS passwords if you are in a course that uses either of those systems.

The UCompass Educator system will automatically send your password to the e-mail address as listed on your SK Online registration (your e-mail address at Yahoo, Hotmail, AOL, etc.).  Your login and password must be entered exactly as shown.

Change Your Password
To change your password, sign in to one of your courses. Scroll down to the bottom of the screen and click on the "key" icon. Type in your NEW password into the box marked "Account Password."

To confirm, re-type it again in the box marked "Retype Password." Typing it twice ensures that you do not accidentally mis-spell your password.

IMPORTANT:  You must scroll to the bottom of the screen and click Submit for your password to take effect. If you do not, your password will not be changed.

Boxermath and STARS Courses
Your user login and password for Boxermath and/or STARS is NOT necessarily the same as your user login and password for SK Online. Changing your password following the above directions ONLY changes your password in SK Online (skoclass.org), not in Boxermath or STARS.

Your Boxermath ( www.boxermath.com ) and STARS ( www.novelstars.com ) will open in new browser windows so you may have to allow pop-ups if you normally block pop-ups. 

To Begin Your Course
Click on the Course Home button.  The main page for the course content will display on the right hand side.  Also read the Course Announcements for the latest course news and information.

Runtime Error
If you get a runtime error message, try this:

In Internet Explorer, click on TOOLS, then select INTERNET OPTIONS
Click on the ADVANCED TAB at the top.
Under the heading BROWSING, make sure there is a check mark beside DISABLE SCRIPT DEBUGGING.
If there is no check mark, click on the empty box to select it.
Click APPLY
Click OKAY
Close out and restart Internet Explorer and the runtime error should no longer be visible.

E-Mail
Click on the e-mail button to send messages to your instructor.  SK Online provides a new e-mail account for every student which will include your username.   For example: Joe Garcia's new e-mail address would be joegarcia@skoclass.org.

You should use the skoclass.org e-mail account to communicate with your teacher.   Your teacher email is always be something like jimteacher@skoclass.org

Your skoclass.org email folder will show messages from all of your courses no matter which course you may be.

Cookies

Cookie is:
A very small text file placed on your hard drive by a Web Page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you.

A Cookie's Purpose is:
To tell the server that you returned to that Web page.

If You Want to Control Which Cookies You Accept:
You can order your browser to accept all cookies or to alert you every time a cookie is offered. Then you can decide whether to accept one or not.

If you're using Internet Explorer 6.0:
1. Choose Tools, then
2. Internet Options.
3. Click the Privacy tab,
4. Default setting is medium. Move the slider to determine which setting you prefer.
5. You can also click on Advanced for specialized cookie treatment.

If you're using Internet Explorer 5.0:
1. Choose Tools, then
2. Internet Options.
3. Click the Security tab,
4. Click Internet, then Custom Level.
5. Scroll down to Cookies and choose one of the two options.

If you're using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options.
3. Click the Advanced tab,
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.

In Internet Explorer 3.0, you can View, Options, Advanced and click on the button that says Warn Before Accepting "Cookies."

If you're using Netscape Communicator 4.0:
On your Task Bar, click:
1. Edit, then
2. Preferences, then
3. click on Advanced.
4. Set your options in the box labeled "Cookies".

How to See Cookies You've Accepted:

If you're using Internet Explorer 6.0
On your task bar, click:
1. Tools, then
2. Internet Options.
3. Under the tab General (the default tab) click
4. Settings, then
5. View Files.

If you're using Internet Explorer 5.0
On your task bar, click:
1. Tools, then
2. Internet Options.
3. Under the tab General (the default tab) click
4. Settings, then
5. View Files.

If you're using Internet Explorer 4.0
On your task bar, click:
1. View, then
2. Internet Options.
3. Under the tab General (the default tab) click
4. Settings, then
5. View Files.

Internet Explorer 3.0
On your Task Bar, click:
1. View, then
2. Options, then
3. Advanced, then
4. View Files.

Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

How to See the Code in a Cookie:
Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.